Welcome to Wrangler Shop

Thank you for choosing Wrangler Shop (operated by Workwear Zone Shop) for your premium workwear and tactical gear needs. These Terms and Conditions govern your use of our website www.workwearzoneshop.com and all purchases made through our platform.

By accessing our site and making purchases, you agree to comply with these terms. Please read them carefully before placing your order.

1. Website Use and Intellectual Property

1.1 Access and Eligibility

Our website is available to users who are at least 18 years old or the legal age of majority in their jurisdiction. By using our site, you represent that you meet these requirements.

1.2 Intellectual Property Rights

All content on this website, including text, graphics, logos, images, and product designs, is the property of Wrangler Shop or our suppliers and is protected by international copyright and trademark laws. You may not reproduce, distribute, or create derivative works without our express written permission.

1.3 Product Information Accuracy

While we strive for accuracy in product descriptions, colors may vary slightly due to monitor settings. If you receive a product that significantly differs from its description, please contact our customer service.

2. Product Offerings

2.1 Product Selection

We specialize in high-quality workwear and tactical gear from trusted brands including:

  • 5.11 Tactical (pants, shirts, shorts, uniforms)
  • Carhartt (jeans, pants, shirts, shorts, sweatshirts, uniforms)
  • Bulwark (shirts, sweatshirts)
  • Ariat (jeans, shirts)
  • CAT (pants, shirts)
  • Various headwear options (baseball caps, beanies, brimmed hats)

2.2 Product Availability

All products are subject to availability. We reserve the right to limit quantities and discontinue products without notice. If an item becomes unavailable after you place your order, we will notify you and either cancel that item or offer a suitable alternative.

3. Ordering and Payment

3.1 Order Process

When you place an order, you are making an offer to purchase which we may accept or decline at our discretion. Order confirmation emails do not constitute acceptance of your order.

3.2 Payment Methods

We accept the following payment methods:

  • Visa
  • MasterCard
  • JCB
  • PayPal

All payments are processed securely. We do not store your full payment details on our servers.

3.3 Pricing and Taxes

All prices are in USD. We are not responsible for any customs duties, taxes, or fees imposed by your country’s import regulations. These charges are the customer’s responsibility.

4. Shipping and Delivery

4.1 Processing Time

Orders are processed within 1-2 business days (excluding weekends and holidays).

4.2 Shipping Options

We offer two shipping methods:

  • Standard Shipping ($12.95): Carrier: DHL or FedEx. Delivery time: 10-15 business days after shipment.
  • Free Shipping (Orders over $50): Carrier: EMS. Delivery time: 15-25 business days after shipment.

4.3 Shipping Restrictions

We ship worldwide except to certain Asian countries and remote areas. Delivery times may vary based on destination and customs processing.

4.4 Delivery Responsibility

Once the carrier takes possession of your order, risk of loss passes to you. We are not responsible for delays caused by customs, weather, or other unforeseen circumstances.

5. Returns and Exchanges

5.1 Return Policy

We accept returns and exchanges within 15 days of receiving your order. To qualify:

  • Items must be in new, unworn condition
  • Original tags must be attached
  • Original packaging must be intact

5.2 Non-Returnable Items

For health and safety reasons, we cannot accept returns on:

  • Any flame-resistant clothing (including all Bulwark FR products)
  • Custom or special order uniform items
  • Items without original tags or packaging

5.3 Return Process

To initiate a return or exchange:

  1. Email our returns team at [email protected] with your order information
  2. Wait for your Return Merchandise Authorization (RMA) number
  3. Ship your return to: Wrangler Shop Returns, 263 Horseshoe Lane, Philadelphia, PA 19108 USA

Customers are responsible for return shipping costs unless the return is due to our error.

5.4 Refunds

Refunds are processed within 3-5 business days after we receive and inspect your return. It may take 5-10 business days to appear on your statement.

5.5 Exchanges

We’ll ship your replacement item once we receive your return. Shipping charges for exchanges follow our standard rates unless the exchange is due to our error.

5.6 Damaged or Defective Items

If you receive a damaged or defective item, contact us immediately at [email protected] with photos of the issue. We’ll arrange for a free return and expedite your replacement.

6. User Responsibilities

6.1 Account Security

If you create an account, you are responsible for maintaining the confidentiality of your account information and password.

6.2 Prohibited Activities

You agree not to:

  • Use our website for any unlawful purpose
  • Attempt to gain unauthorized access to our systems
  • Interfere with the proper working of our website
  • Use any automated means to access our site without permission

6.3 Compliance with Laws

You are responsible for complying with all local laws regarding online conduct and acceptable content.

7. Limitation of Liability

Wrangler Shop shall not be liable for any indirect, incidental, special, consequential or punitive damages resulting from your use of or inability to use our website or products.

Our total liability for any claim related to our products or services shall not exceed the purchase price of the product in question.

8. Privacy Policy

Your privacy is important to us. Please review our separate Privacy Policy which explains how we collect, use, and protect your personal information.

9. Changes to Terms

We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting to our website. Your continued use of our site after changes constitutes acceptance of the new terms.

10. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of the Commonwealth of Pennsylvania, without regard to its conflict of law provisions.

11. Contact Information

For any questions about these Terms and Conditions, please contact us at:

Wrangler Shop
263 Horseshoe Lane
Philadelphia, PA 19108 USA
Email: [email protected]