About Wrangler Shop

Who is Wrangler Shop for?
Wrangler Shop serves hardworking professionals including tradespeople, first responders, and tactical personnel who demand durable, high-performance workwear. Our customers range from construction workers needing Carhartt pants to tactical professionals requiring 5.11 gear.
What makes your products special?
We carry only premium, professional-grade workwear from trusted brands like 5.11 Tactical, Carhartt, Bulwark, and CAT. Our selection focuses on durability, functionality, and safety – from flame-resistant shirts to tactical uniforms designed for demanding work environments.

Product Questions

Do you carry flame-resistant clothing?
Yes! Our Bulwark flame-resistant shirts are specifically designed for hazardous work environments. We also carry other safety-oriented workwear in our tactical and uniform categories.
What’s the difference between tactical and regular workwear?
Our 5.11 Tactical line features specialized designs with enhanced durability, multiple pockets for equipment, and fabrics optimized for mobility and performance under stress – perfect for first responders and security personnel.
Do you sell complete uniform sets?
Absolutely. We offer matching uniform pants and shirts from both 5.11 Tactical and Carhartt Uniforms lines, ensuring professional appearance and coordinated performance.

Ordering & Payment

What payment methods do you accept?
We accept all major credit cards (Visa, MasterCard, JCB) as well as PayPal for secure, convenient checkout.
Is my payment information secure?
Your security is our priority. We use industry-standard encryption and never store your full payment details on our servers.

Shipping & Delivery

How fast do you process orders?
Our Philadelphia-based team processes orders within 1-2 business days. We understand you need your gear fast, so we move quickly from order to shipment.
What are my shipping options?
We offer two reliable options:
Standard Shipping (DHL/FedEx): $12.95, 10-15 business days after processing
Free Shipping (EMS): Free on orders over $50, 15-25 business days after processing
Do you ship internationally?
Yes! We ship worldwide (excluding some Asian and remote regions). Wherever your job takes you, we’ll get your gear there using our network of reliable carriers.
What if I need my order urgently?
Contact our customer service team immediately at [email protected] about expedited shipping options. We’ll do everything possible to meet your deadline for essential workwear.

Returns & Exchanges

What’s your return policy?
We offer hassle-free returns within 15 days of delivery if your workwear doesn’t meet our tough standards (or yours). We stand behind every purchase because we know your gear needs to stand up to your work.
How do I initiate a return?
Email our customer service team at [email protected] with your order details and reason for return. We’ll provide return instructions and process your refund promptly.
Who pays for return shipping?
Customers are responsible for return shipping costs unless the item arrived damaged or defective. We recommend using a trackable shipping method for returns.

Contact Information

How can I contact Wrangler Shop?
Our customer service team is ready to help:
– Email: [email protected]
– Physical Address: 263 Horseshoe Lane, Philadelphia, US 19108
We respond to all inquiries within 24 business hours.

At Wrangler Shop, we’re committed to getting you the durable workwear and tactical gear you need – when you need it. Our FAQ is designed to answer your questions quickly, so you can focus on what matters: getting the job done.